(Last week I spoke about Brand Jamaica looking at the
importance of reputation to brands, especially Nation brands. I noted that
despite the positive international coverage Jamaica receives, while good for
brand image, the underlying issues we face as a country continues to prevent the
translation of brand recognition into investment for the country.)
Today, I look at what I believe it will take to
convert Brand Jamaica into cash … an all-encompassing, integrative national
identity strategy. This will involve:
1.
Government Support: We will need national
government policy-makers
to grasp the importance of
having a national identity framework, which places the emphasis on ‘competitive
identity’ and a positive nation brand image. Countries like New Zealand, Australia,
Spain and Ireland all present as excellent models of countries whose nation
branding process resulted in radical change of the perception and awareness of
their nation identities abroad. This means therefore that the
Jamaican government must take a proactive approach to nation branding,
recognizing the relational linkages to economic growth, such as: an increase in
investment and exports, improved figures in visitor arrivals, confidence boast
in the products the nation produces.
2. Public-Private Partnerships: Firms in their own best interest and in furthering
national interests may need
to help the government drive ‘Jamaica’s Vision 2030 Jamaica – National
Development Plan’, specifically funding and ensuring the implementation of
public education campaigns whose objectives are to promote a sense of national
and individual identity, raise the level of understanding about the linkages
and connections between nationalism, individual growth and the nation’s
economic development. It is important for all stakeholders in nation-building
to become involved with re-socializing how people relate to each other and to
eliminate disrespectful behaviours that reflect poorly on the country’s image. The
public education campaign’s primary objective is therefore to highlight
positive core values that build social and cultural capital and for nationals
to understand his/her role in protecting the brand Jamaica image. As Jamaica develops, so will the private
sector which therefore has a stake in ensuring that the brand on the whole is
lucrative.
3. Political Integrity: A nation is judged domestically and internationally by its
leaders’
performance and
reputation. Leaders’ reputation is a critical aspect, which permeates and
impacts other channels of economic and social development. The nation’s leaders
must exemplify and communicate good governance consistently. Therefore
Jamaica needs to establish a political policy that distinguishes itself as a
country that places emphasis on political integrity, accountability,
responsible and ethical governance. All of which can strengthen its
relations in international markets as ‘outsiders’ recognize that its people
demands accountability and ethical governance from its leaders. Ministers of
government daggering at party meetings or flouting known procedures somehow
doesn’t paint a picture of responsible governance.
4. Parenting: If as a country we are to be successful in re-socializing
citizens then it
must start at the first
teaching point, the home. Parents should bear the brunt of the responsibility to
train their children to be good citizens, contributing positively to their
country. With the family at the foundation of every society, improving
parenting can go a long way in re-building Jamaica, providing a quality brand.
More organisations – church, civic groups, school - are therefore needed to
support parenting and the preservation of right values and attitudes. In Japan,
school curriculum at the Elementary, Junior High and High School levels
includes Moral Education and Civics. As early as preschool, students are taught to maintain cooperative relationships
with their peers, proper manners, how to speak politely and how to address
adults as well as how to relate to their peers in the appropriate manner. This
serves mainly to preserve social values and transmit them to the next
generation.
Companies invest millions in building and maintaining their
brand’s reputation. Because
the truth is, it all boils
down to, reputation. People buy into the reputation of your product. Pun
intended.
So, what are we doing about brand Jamaica?
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